Refund & Cancellation Policy

Last updated: November 3, 2026

Plans and billing

Memberships are prepaid and do not renew automatically: $19.99 for 30 days (Monthly) or $99.95 for 180 days (6 Months). You are charged once, at checkout, and never again unless you choose to buy more time. Payment method: cryptocurrency, through our payment processor, NOWPayments. Access starts once payment is confirmed and lasts for the number of days you bought. Buying more time before your access ends adds the new days on top of the time you have left.

Cancelling

Because memberships never renew automatically, there are no future charges to stop — no action is needed to avoid being billed again. You can still cancel at any time:

• Email [email protected] from the email on your account and ask us to cancel or close your account.
• We confirm the cancellation by email within 2 business days.
• Your access continues until the end of the period you already paid for (the access-until date on your account), then ends. You will not be charged again.
• If you would like your account closed immediately instead, say so in your email.

Refund eligibility

Because each purchase gives immediate access to digital content, purchases are generally non-refundable once access has been delivered, including for unused days. We will refund in these cases:

• Duplicate charges: if you were charged more than once for the same purchase, the extra charge is refunded in full.
• Unauthorized transactions: if your account or wallet was used without your permission, contact us right away; we refund the charge and close the affected account.
• Failure to deliver access: if you paid but could not access the members area and we cannot fix it within 2 business days of your report, we refund the purchase in full.
• Billing errors: if you were charged a different amount than the price shown at checkout, we refund the difference.

Other requests are reviewed case by case.

How to request a refund or report a billing problem

Email [email protected] with the email on your account, the date and amount of the charge, and the payment ID from your NOWPayments receipt. We reply within 2 business days.

Refund processing

Approved refunds are sent in the same cryptocurrency to a wallet address you provide, within 5 business days of approval, less any network fee. If a refund is issued, access bought with that payment ends.

Chargebacks

Please contact us first — most problems are solved within 2 business days. If you file a chargeback, the account involved may be suspended while it is reviewed.